Celebrating 18 Years of Serving Western Washington
"This morning Michael from your company completed mold remediation work in my house. I am so impressed with him that I want to let you know. I already liked Michael from the first few minutes of his arrival. He was on time, polite, friendly, and got right to work.
When he was leaving he showed photos of all the work that was done. He mentioned four baffles that were important to replace. The roofer who was here last month was supposed to replace them but apparently didn’t. I was so disappointed because I “wanted this whole roof situation done” and I thought today would be the day.
Michael said he would call someone to decide what should be done. He wasn’t able to reach the person he was trying to call, so he just went ahead and got some baffles from the truck and finished the job right away. The baffles were not your company’s mistake, and I so appreciate that he made that decision on his own and made my day by “getting this whole roof situation done”.
Michael, along with others from your company such as Dustin and Sarah, have been a pleasure to work with. Your team does good work!"
– Diane G.